At Studio Wake Pilates & Wellness Studio, we value your time and ours. To ensure the best experience for all our clients, we have established the following cancellation policy:

1. Credit Card on File

To book any session at Studio Wake, a valid credit card must be kept on file. This helps streamline our booking process and enforce our cancellation policy.

2. 24-Hour Cancellation Notice

We understand that life happens! However, to respect our instructors’ time and availability, we require at least 24 hours' notice for all cancellations or reschedules.

• Cancellations made more than 24 hours before the scheduled session will not be charged.
• Cancellations made within 24 hours of the session will be charged the full session fee.

3. No-Show Policy

If you do not show up for your scheduled session without prior notice, you will be charged the full session fee.

4. Late Arrivals

If you arrive late, your session will still end at the originally scheduled time to accommodate our next client. Full session fees apply.

5. Emergency Exceptions

We understand that emergencies arise. In the case of a medical emergency or unforeseen circumstance, exceptions may be made at our discretion. Please contact us as soon as possible to discuss your situation.

By booking a session at Studio Wake Pilates & Wellness Studio, you agree to these terms. Thank you for respecting our time and helping us provide the best service possible!

For any questions or cancellations, please contact us.